THAT CLIENT IS REALLY ANNOYING ME!

THAT CLIENT KEEPS CANCELLING!

THAT CLIENT IS ALWAYS PUSHING BOUNDARIES!

Have you ever thought about all the clients that bother you?  I mean really sit down and focus on the ones that bother you when you’re feeling good and get your blood boiling when you’re already in a bad mood.

After speaking with a massage therapist friend the other day I had a revelation about his practice which I want to share with you.  We discuss various aspects of our business and act as a support structure for each other when we have questions or troubles with clients we need help with.

This particular day we were discussing some client issues he was having.  One of his clients was constantly cancelling or rescheduling appointments at the last minute.  He had always been flexible with this client, as this was his very first client of his massage career.  There was a certain sentimental value with this person that he associated with “starting his career”.

We discussed this for a few minutes and I suggested he start setting boundaries.  You would think I said to slap the client in his face!  My friend said in far more colorful words that I didn't know what I was talking about.  Needless to say, he is continuing to be flexible with this client and is continuing to feel frustrated.

I ONLY HOPE ONE DAY HE WAKES UP AND DISCOVERS THIS USEFUL BIT OF INFORMATION…

Paretos Law:

The Pareto principle states that, for many events, roughly 80% of the effects come from 20% of the causes.  Often times, it is even more skewed and can look like 97% / 3%.

What this means for my massage therapist friend; 97% of his complaints were coming from this 1 client.  This 1 client was responsible for 97% of my friend’s professional worries.  My friend performs an average of 18 hours of massage every week; Some more, Some less.  This One client would in no way ruin him financially, but he very well could ruin him mentally.

There are several areas of your professional life you can apply Paretos Law.
Some examples are:
•    80% of your profits come from 20% of your customers
•    80% of your complaints come from 20% of your customers
•    80% of your website visits come from 20% of your online marketing
•    80% of your sales come from 20% of your products

You can apply the 80/20 rule to almost any aspect of your life.

I implore you to pick just 1 aspect of your life you would like to improve and attempt to change things based on the 80/20 rule.

One day my friend may listen and enjoy a 97% reduction of his professional stress by reducing his client lode by 1, very annoying, client. :)

Try out something new!

Hope you have a great day!

Michael Ames

LMT, CE Provider

407-913-9755

http://www.AdvFundamentals.com

NCBTMB PROVIDER # 451911-12

FLORIDA PROVIDER # 50-13930

Conscious Intentions

CONSCIOUS INTENTIONS

Setting your Intentions

So many people just mosey through life without ever setting their intentions for the day.  They wake up and let the world happen to them.  Most people would say this works for them, but I disagree.  I was discussing this with someone the other day and they quoted, "Ignorance is Bliss".  I see how not being aware that a certain state of being is so much better than your current state can be fine and functional.  I can also see how being aware of this better state of being can make you feel unhappy.  But that is only temporary and only if you do not make attempts to better yourself.  We all have a responsibility to ourselves to make our lives blissful and happy.  Being ignorant of how to better yourself is not blissful.

Well then, how do you make yourself blissful and happy.  Increasing your awareness is the first step. Feeling what is around you, taking it in and making choices to elevate your life.  I use to wake up and my first thought would be, "Man...This day is going to suck".  This can happen from time to time still, but most of the time I wake up and say out loud, "This day is filled with opportunity.  I don't know how I'm going to accomplish my goals, but I know they will be accomplished.  This is a great day."

This may sound corny and many may believe this doesn't work, it's a bunch of balogni.  Well, I would much rather be corny and happy instead of keeping it "real" and being a grump.  But here's the kicker, this stuff does work!  It's all about setting your intentions for the day and the day will flow as you want.  You may have to reset your intentions throughout the day to stay on track, but it is entirely possible for you to perceive any given day as a blessing or a curse, as a success or a failure.  It's always your perception of the events that matters, not the events themselves.

Have you ever woken up, stubbed your toe in your first steps and said "It's going to be one of those days."  I have, and you know what, it always was one of those days.  I've also woken up excited and said this day is going to be great and it was a great day.  This was before I learned about the law of attraction and consciously setting your intentions.

Not all great days come in the form of amazing events.  They often come in the form of amazing perceptions.  I had to have some work done on my car yesterday.  It cost me a lot of money that was earmarked towards something else.  Thank goodness I had woken up and set my intentions in the right direction.  I was able to look at this financial inconvenience in a positive light instead of getting overly worked up and angry about it and then getting on a tangent about how the world is out to get me and nothing goes my way, ARGH!!!  I believe my perception and calm, accepting assimilation of the information and events of my day was the better way to go.

There is also an empowering aspect to all this.  When the world happens to you, you are a pawn and a victim without any control over your environment or your actions.  This is what most people believe, that things happen to them, rather than they create their own reality.  When you accept that thoughts are things, that you are able control something as small as your perception of others actions, you then become empowered.  You slowly realize that your intentions, your desires...If coupled with enough good feelings, emotions and belief that you can have what you want, then you will get what you want.  You are a powerful being.  You truly can have all that you desire.  If you want a loving relationship, you can have it; If you want a million dollars, you can have it; If you want a career that inspires you, you can have it.

So often we focus on what we don't want.  If you ask someone what they are looking for in a partner they might say, well, I want someone that doesn't smoke, someone that isn't unhealthy, someone that isn't immature....WHOA!  What do they want?  They have not defined that yet, they are still focused on what they don't want.  Knowing what you DON'T want is good, but you have to use that to help define what you DO want.  The law of attraction states that if you focus on the negative of something, it's like saying to the universe you want that thing.  You ALWAYS have to say what you WANT.  Words are the way we express our desires.  If you express your desires in the negative then you will get the negative.

Setting your intentions and stating things in the positive takes practice.  The effort you put into your conscious thinking and perceptions of things will be all consuming at first.  We never really realize how negative we are until we work on being positive.  The best thing I have found to help speed up this initial process is a technique called Emotional Freedom Technique.  I believe validating the negative feeling you have and then moving forward with acceptance and positivity is an important part of bettering yourself.  Also writing down what your dreams, goals, and desires are will help you focus on the positive of the things you want.  When you start having feelings of doubt you can do EFT and then take out your "dream book" and focus on the things you want in a positive way.

There are so many subtleties that you will discover and work out for yourself as the time passes.  We do have control over our emotions, thoughts, and perceptions.  We can focus our positive energy and desires to create things or situations that we want.  This is a step by step process based on being positive, feeling good, and believing in yourself and your desires.

Always use your feelings as your guide, your thoughts as your tools, and your actions as an extension of your joy.

Until next time, I wish you a happy, healthy, productive and positive day.

Have a Great Day!

Michael Ames, LMT, CE Provider